(“we” or “us”) collects when you are accessing www.glasstree.com, and any
services on www.glasstree.com (collectively, the “Site” or “Glasstree”), and
how we use this information to provide services to you. By accessing and
using the Site, you agree to the terms and conditions of this Privacy
Policy. If you do not agree to the terms and conditions of this Privacy
Policy, please do not use the Site. If you feel that we are not abiding by
resolve your inquiry.
Information Collected Through the Site
We gather two basic types of information through the Site: personally
identifiable information that identifies a person as an individual
(“Personal Information”) and non-personally identifiable information, which
includes aggregated information, demographic information, IP addresses and
any other information that does not reveal a person’s specific identity
You do not have to provide Personal Information to use the Site. However,
you may need to provide certain Personal Information to use some of our
services. For example, when you sign up on the Site, you establish a
password-protected personal account for creating, storing and publishing
your Content, as well as for using our other services. In order to
establish your Glasstree account, we will need your name, email address
and password. (The password will allow you access to your Glasstree
account; as such, it needs to be as secure as possible. A good password
includes seemingly random letters and numbers, and isn’t obvious (as an
example, we do not suggest using names of a spouse, child, or pet)).
Additionally, when you publish a work for sale on the Site, we will need
your Social Security number, Employer Identification Number or Taxpayer
Identification number for tax calculations in connection with revenues
payable to you for your Content. And when you order Content or other paid
products or services, we will need the shipping address, billing name and
address, as well as the credit card number and expiration date.
When you visit and interact with the Site, we and our service providers
and business partners may collect Non-Personal Information from sources
such as server log files, environmental variables (such as your MAC
address, computer type (PC or Mac), screen resolution, OS version
(Windows, Linux or Mac OS X), Internet browser, and Internet browser
version) and from scanning navigational data to collect Non-Personal
Information about our users in order to help us deliver better service and
user experience. Such Non-Personal Information could include the web site
you were on before coming to the Site, IP addresses, or areas of site
being clicked on most frequently. We and our service providers (including
ad servers, outbound email vendors, affiliate vendors and search engine
advertising agencies, and providers of web analytics tools) and business
partners may also use “cookies” as well as so-called “pixel tags,” “web
beacons,” “clear GIFs” and other similar technologies to help us deliver
better service and user experience and to facilitate your ongoing access
to and use of our Site. Cookies are small data files stored by your web
browser on your computer’s hard drive. If you do not want information
browsers that allows you to automatically decline cookies, or to be given
the choice of declining or accepting the transfer of a particular cookie,
or cookies from a particular website, to your computer. If you choose to
reject all cookies, you may not be able to access the Site.
2. How We Use the Information We Collect
We may use Personal Information in the following ways:
Fulfillment of Requests.
We may use Personal Information to fulfill the purpose for which such
Personal Information was provided (e.g., to fulfill your purchase or other
From time to time we may send you service announcement updates with
important information about the Site. Service announcements may contain
information vital to your Glasstree account, therefore members may not
unsubscribe from service announcements.
We may notify you via email or through the mail about new features,
products and promotions. We may also send you information on carefully
screened third parties whose products or services may be of interest to
you. If you wish to unsubscribe from these mailings, please review the
instructions in Section 7 (“Opt-Out”) below.
Contests and Surveys.
We may occasionally request Personal Information through surveys or
contests. Participation in these surveys or contests is completely
voluntary. The Personal Information collected is only used for purposes of
improving user satisfaction with Glasstree products and services, or in
some cases, to notify winners and to deliver prizes. No Personal
Information collected through these means is shared with or available to
other third parties for such third parties’ direct marketing purposes.
Testimonials are used to show benefits to certain programs we offer. We
always seek consent prior to posting any testimonial in which Personal
Information is included.
Any Personal Information obtained through your contact with our Customer
Service team or communications with us, such as chat or emails, may be
recorded to help us provide better service.
Internal Business Purposes.
We may also use Personal Information about you for our internal business
purposes, such as data analysis, audits and so forth.
At times, we may combine Personal Information collected from our Site
and other information you shared with us to customize our service to you
and improve your experience. For example, we may recommend products or
offers you may be interested in based on what you have liked in the past,
or remind you that you have an “active” shopping cart waiting for you.
Additionally, in order to provide certain services to you, we may on
occasion supplement the Personal Information you submitted to us with
information from third party sources. For example, we use the US Postal
Service’s national change of address database in order to verify customer
Because Non-Personal Information does not personally identify you, we may
use such information for any purpose. In addition, we reserve the right to
share Non-Personal Information, which does not personally identify you,
with third parties, for any purpose. For example, we might tell our
business partners that a certain percentage of our customers live in
California, while a different percentage live in New Jersey. In some
instances, we may combine Non-Personal Information with Personal
Information (such as combining your name with your geographic location).
If we do combine any Non-Personal Information with Personal Information,
the combined information will be treated by us as Personal Information
hereunder as long as it is so combined.
Disclosures of Personal Information
Third Party Service Providers.
We share Personal Information with carefully screened third-party
service providers to provide you with the products, services and
information you have requested. Examples of such third-party service
providers include credit card authorization companies, print vendors,
merchandise distributors, and shippers. We have instructed these service
providers not to store, retain or access your Personal Information except
to provide our services to you.
Third Party Products and Sites.
We also may share Personal Information with third parties to allow such
third parties to provide you with the products, services and information
that you have requested. This could include, but is not limited to
packages of discounts, rebates, and promotional offers, that are not our
products, services or information. Such third parties from whom you have
requested products, services and information will handle, store, retain,
use, share and access Personal Information in accordance with the terms
and conditions of their agreement(s) with you, as well as their own
privacy policies, and may use your Personal Information for direct
marketing purposes. It is your responsibility to carefully review such
terms and conditions and privacy policies, and we disclaim any and all
liability relating thereto.
Third Party Communications.
We also may share Personal Information with third parties for such third
parties’ direct marketing purposes. Such third parties to whom we transfer
Personal Information for direct marketing purposes will handle, store,
retain, use, share and access Personal Information in accordance with
their own privacy policies. It is your responsibility to carefully review
such terms and conditions and privacy policies, and we disclaim any and
all liability relating thereto. If you would prefer that we do not share
your Personal Information with such third parties for their direct
marketing purposes, you may submit an opt-out request as described in
Section 7 (“Opt-Out”) below.
Through the Site, we may make available forums to which you can post
information and materials. These forums may include, for example, user
forums and blogs. Please note that any information you disclose through
such services becomes public information, and may be available to users of
the Site and to the general public. In addition, when you choose to make a
posting on such services, certain Personal Information (for example, a
user’s name will appear next to a blog post or a user comment) will be
available for other users to view. We urge you to exercise discretion and
caution when deciding to disclose Personal Information, or any other
information, through the Site. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY
PERSONAL INFORMATION YOU VOLUNTARILY DISCLOSE THROUGH THESE SERVICES.
Public User Information.
Certain information, including for example, your public user profile
information (including username, public photo, etc.), public photos,
reviews, and lists of followers, will be available to the Internet’s
general public while you participate in some aspects of the Site. This
information may be collected by other third parties or users of the Site
and may result in unsolicited messages or may be shared with or disclosed
to other third parties. WE ARE NOT RESPONSIBLE FOR THE USE OF SUCH
INFORMATION THAT YOU MAY DISCLOSE THROUGH THE SITE.
Law Enforcement; Emergencies; Compliance.
We may disclose Personal Information in the following situations as we
believe to be appropriate, even though you might have requested that we
don’t share your information: (a) under applicable law; (b) to comply with
legal process; (c) to respond to governmental requests, including requests
from law enforcement and regulatory authorities; (d) to enforce our terms
and conditions; (e) to protect our operations; (f) to protect the rights,
privacy, safety or property of us, you or others; and (g) to permit us to
pursue available remedies or limit the damages that we may sustain. For
example, we may, to the fullest extent the law allows, disclose Personal
Information to law enforcement agencies and regulatory authorities to
assist them in identifying individuals who have been or may be engaged in
We reserve the right to transfer Personal Information to a new entity or
third party as part of a merger, acquisition, reorganization, sale of some
or all of our assets, joint venture, assignment, transfer or other
disposition of all or any portion of our business, assets or stock
(including without limitation in connection with any bankruptcy or similar
proceedings). We will notify you via email and/or prominent notice on the
Site if the third party’s or new entity’s treatment of Personal
Information will materially differ from the treatment described in this
material changes take effect.
Protecting Your Content
The Site is designed to give you the ability to control who may access the
scholarly subject matter Content that you publish through the Site. We seek
not to make this Content publicly accessible, except by your explicit
In addition, to provide quality products, our employees and third-party
service providers fulfilling your order or providing Customer Support to you
may see your Content.
Updating Your Personal Information
You can update your Glasstree account information and change your password
at any time. On the Site, you will find this at
If you have forgotten your password, you can set a new one by clicking
the https://beta.glasstree.com/account/api/v1/ui/login/ on the
login page or by contacting our Customer Service team. If any of
your Personal Information changes, or you identify a mistake in our records,
please contact us and we will update your data.
Do Not Track
The Site does not honor “do not track” signals or other mechanisms.
However, as described in more detail in Section 1 of this Privacy Statement,
you can configure your browser not to accept cookies or to notify you when a
cookie is being sent.
You may unsubscribe to our notification services through your Glasstree
account profile on the Site. Simply email firstname.lastname@example.org to contact our Customer
Service team. From
time to time we may share
Personal Information with affiliates or third parties to allow them to
contact you regarding products, programs, services and promotions that we
believe may be of interest to you. If you would prefer that we do not share
your Personal Information with affiliates and/or third parties for such
affiliates’ and/or third parties’ direct marketing purposes, you may submit
an opt-out request by contacting our Customer Service Team at email@example.com. We
will comply with your request as soon as reasonably practicable.
Please note that we will not be able to remove your Personal Information
from the databases of affiliates or third parties with which we have already
shared your Personal Information as of the date that we implement your
opt-out request. If you wish to cease receiving marketing-related e-mails
from any such affiliates or third parties, please contact the affiliate or
third party directly or use any opt-out mechanisms provided in its
We seek to have reasonable security measures in place to help protect
against the loss, misuse and alteration of the information under our
control. Unfortunately, no data transmission over the Internet or data
storage system can be guaranteed to be 100% secure. As a result, although we
strive to protect Personal Information about you, we cannot ensure or
warrant the security of any information you transmit to us through or in
connection with the Site or that is stored by us. You acknowledge and agree
that any information you transmit through the Site or upload for storage in
connection with the Site is so transmitted or stored at your own risk. If
you have reason to believe that your interaction with us is no longer secure
(for example, if you feel that the security of any Glasstree account you
might have with us has been compromised), you must immediately notify us of
the problem by contacting us in accordance with Section 12 (“Contact Us”)
below (note that if you choose to notify us via physical mail, this will
delay the time it takes for us to respond to the problem).
Protecting the Privacy of Children
The Site is not intended for use by children under the age of 13 and is not
directed at such children. We do not knowingly collect Personal Information
from children under the age of 13. Please do not register at those Sites if
you are under the age of 13.
Third Party Sites
The Site may contain links to third party websites. These linked sites are
not under our control and we are not responsible for the privacy practices
or the contents of any such linked site, or any link contained in any linked
site. We provide such links only as a convenience, and the inclusion of a
link on the Site does not imply endorsement of the linked site by us. If you
provide any Personal Information through any such third party website, your
transaction will occur on such third party’s website (not the Site) and the
Personal Information you provide will be collected by, and controlled by the
yourself with the privacy policies and practices of any such third parties.
INFORMATION PRACTICES OF ANY THIRD PARTIES.
Changes and Notification
will change the ‘Last Updated’ date at the top of this page to reflect the
date of the modification. Please check back periodically. Any changes to our
Policy on the Site. Use of the Site following such changes constitutes your
Please contact us at firstname.lastname@example.org to communicate any questions or concerns.
The Site is controlled and operated by us from the United States of
America, and is not intended to subject us to the laws or jurisdiction of
any state, country or territory other than that of the United States of
America. We do not represent or warrant that the Site, or any part of the
Site, is appropriate or available for use in any particular jurisdiction.
Those who choose to access the Site do so on their own initiative and at
their own risk, and are responsible for complying with all local laws, rules
and regulations. We may limit the Site’s availability, in whole or in part,
to any person, geographic area or jurisdiction we choose, at any time and in
our sole discretion.